Privacy Policy

THE IVY LEAGUE (PTY) LTD TRADING AS CRAFT CANNABIS CLUB (hereinafter referred to as “the Club”, “C3”, “we”, “us”).

 

C3 Craft Cannabis Club (“C3”, “we”, “us”, or “our”) is committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently in accordance with the Protection of Personal Information Act, 4 of 2013 (“POPIA”).

This Privacy Policy applies to all information collected through our website, member platform, and related services.

 

1. INFORMATION WE COLLECT

1.1 We may collect and process the following categories of personal information:

1.1.1 Personal identification information, such as your full name, date of birth, and identity number.

1.1.2 Contact details, including your email address and mobile number.

1.1.3 Address and delivery information.

1.1.4 Membership-related information and activity.

1.1.5 Payment-related information, processed via third-party providers.

1.1.6 Technical data, such as IP address, browser type, device information, and site usage data.

1.2 We only collect information that is reasonably necessary for the operation of our services and the management of membership.

 

2. HOW WE COLLECT INFORMATION

2.1 We collect information through:

2.1.1 Membership registration forms.

2.1.2 Interactions on our website and Member Portal.

2.1.3 Communication via email or support channels.

2.1.4 Cookies and tracking technologies.

 

3. PURPOSE OF PROCESSING

3.1 Your personal information may be used for the following purposes:

3.1.1 To verify your identity and eligibility for membership.3.1.2 To manage your membership account and access to services.

3.1.3 To process payments and facilitate service delivery.

3.1.4 To communicate important information, updates, and support responses.

3.1.5 To improve our website, services, and user experience.

3.1.6 To comply with legal, regulatory, and compliance obligations.

 

4. SHARING OF PERSONAL INFORMATION

4.1 We do not sell your personal information.

4.2 We may share your information with trusted third parties where necessary, including:

4.2.1 Payment service providers.

4.2.2 Delivery and logistics partners.

4.2.3 IT and platform service providers.

4.2.4 Professional advisors, such as legal or compliance consultants.

4.3 All such third parties are required to process personal information securely and in accordance with applicable data protection laws.

 

5. COOKIES AND TRACKING TECHNOLOGIES

5.1 Our website may use cookies and similar technologies to:

5.1.1 Improve functionality and performance.

5.1.2 Analyse user behaviour and site traffic.

5.1.3 Personalise user experience where appropriate.

5.2 You may choose to disable cookies through your browser settings, although this may affect certain functionality.

 

6. DATA SECURITY

6.1 We take reasonable and appropriate technical and organisational measures to protect your personal information against unauthorised access, loss or misuse, and alteration or destruction.

6.2 While we take all reasonable precautions, no system can guarantee absolute security.

 

7. RETENTION OF INFORMATION

7.1 We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy and to comply with legal and regulatory requirements.

7.2 When information is no longer required, it will be securely deleted or anonymised.

 

8. YOUR RIGHTS

8.1 In accordance with POPIA, you have the right to:

8.1.1 Request access to the personal information we hold about you.

8.1.2 Request correction or updating of your information.

8.1.3 Request deletion of your personal information, where legally permissible.

8.1.4 Withdraw consent where processing is based on consent.

8.2 Requests may be submitted using the contact details below.

 

9. THIRD-PARTY LINKS

9.1 Our website may contain links to external websites or services. We are not responsible for the privacy practices or content of such third-party sites.

 

10. CHANGES TO THIS POLICY

10.1 We reserve the right to update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements.

10.2 Updated versions will be posted on this page, and continued use of our platform constitutes acceptance of any changes.

 

11. CONTACT INFORMATION

11.1 If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact: info@c3.co.za